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Syllabus

Selection

Motivation

Selection

Connect Centre attracts successful agents through Singapore Prison Services, our recruitment source. Singapore Prison Services provide us with a broad applicant pool from which we can better assess talent and select only the candidates who are most likely to achieve the desired results for our clients. The initial selection by Singapore Prison Services will consists of individuals' type of sentence, behavioral pattern and other conditions, all of which are classified.

Connect Centre will select the call agents based on their:

  • Education background
  • Computer literacy
  • Ability to articulate
  • Length of sentence
  • Learning aptitude and attitude

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